A guide for CIOs, CFOs and boards

Independent programme assurance,
explained.

What it is, when you need it, how it compares with the alternatives, and what it costs.

What it is

What independent programme assurance is

Independent programme assurance is an evidence-based assessment of whether a technology or transformation programme is on track to deliver its intended outcomes, carried out by a party with no stake in its delivery.

It answers the questions a sponsor cannot answer from inside the programme: is the status we are shown the real status, will the programme deliver what the business case promised, where is risk building that nobody has escalated, and what should we fix first.

It is a form of delivery assurance, the wider discipline of checking that change is set up to deliver. Independent programme assurance applies that discipline to a single programme or a portfolio, from outside the delivery structure, at a point where the findings can still change the outcome.

Independent assurance is established practice. UK public bodies run Gateway reviews: independent peer reviews at key stages of a programme, designed to give an objective view of its ability to deliver on time and to budget (Department of Finance NI). The Institute of Internal Auditors' Three Lines Model separates management's own oversight from independent assurance for the same reason (Journal of Accountancy, 2020). Independent programme assurance brings that discipline to private-sector technology programmes, without a framework or a large team attached.

What it is not

  • Not a programme audit: audit tests controls after the fact; assurance judges whether the programme will land.
  • Not a second PMO: it does not run the plan or produce the status report.
  • Not a sales channel for delivery: no implementation, tools or follow-on work to sell.
When to commission it

Who needs it, and when

Commission it before a decision you will have to defend: a funding gate, a go-live, a transaction, or your first board update in a new role. The value is in the warning, so the right moment is while there is still time to act on it.

WhoTypical momentThe question they need answered
A newly appointed CIO or CTO (First 90 Days)First 90 days in roleWhat have I inherited, and can I trust the plans and numbers?
CIOs running a major programme (SAP S/4HANA)Before a gate, cutover or go-liveIs this programme going to land, and what do we fix first?
CFOsBefore releasing the next tranche of fundingIs this investment still on course to deliver the business case?
PE operating partners (Private Equity)After acquisition, or ahead of exitWill portfolio technology programmes deliver the EBITDA we underwrote?
Boards and audit committeesWhen a programme is material and reporting is all greenIs what we are being told what is actually happening?

Signs it is time

  • Reporting is green, but your instinct says otherwise.
  • The same problems keep coming back, sprint after sprint.
  • You cannot compare health across programmes because each reports differently.
  • The systems integrator is on time-and-materials and nobody owns the outcome.
  • A milestone has slipped twice and the recovery plan looks like the original plan.
What you get

What it covers and what you get

An evidence-based view of delivery health, scored across 13 delivery dimensions, and one decisive call: proceed, proceed with conditions, or fix the root cause first.

1

Assess

We review the artefacts you already have and run a short, targeted survey of the people doing the work.

2

Diagnose

We interview the people who know what is actually happening, including your systems integrator, who is told it is an independent review.

3

Recommend

We score the programme, trace the root causes, and make an overall recommendation.

4

Act

Prioritised actions, each with a named owner. Findings come to you before any wider distribution.

EngagementDeliverableTeam time (all interviewees)
LiteExecutive Brief~2–3 hours
StandardFull report and heat map, with root cause analysis~10–15 hours
XLAs Standard, at double the coverage~20–30 hours
PortfolioPortfolio heat map, plus one page per programmeScales with the number of programmes

Teams keep working normally throughout. There is no embedded team and no open-ended engagement. Request a sample report to see a redacted extract.

How it compares

Independent assurance vs the alternatives

The difference is independence, not capability: every alternative below is either part of the delivery structure or has a commercial stake in what happens next.

Independent programme assuranceYour PMOInternal auditBig 4 or large consultancyYour SI's health check
Stake in the answerNoneOwns the plan it reports onNone, but outside its usual mandateOften sells delivery to the same clientReviewing its own work
When it looksWhile the outcome can still changeContinuously, from insideAfter the fact, on an annual cycleWhen engagedWhen asked
Makes a call on deliveryYes: proceed, proceed with conditions, or fix firstReports statusTests controls and complianceVariesRarely against itself
Typical duration1–8 weeks, fixedOngoingAudit cycleTypically two to three monthsVaries
Typical cost£20,000–£100,000, fixedInternal costInternal costTypically £200,000–£400,000Varies

Most clients use independent assurance alongside their PMO and internal audit, not instead of them. Audit tells you whether the controls held; assurance tells you whether the programme is going to land.

Time and cost

How long it takes and what it costs

Independent programme assurance from Performance Radar costs £20,000 to £100,000 per programme and reports in 1 to 8 weeks, at a fixed price agreed on a one-page scope before work begins.

EngagementBest forPriceDurationInterviews
Lite — The Signal Check“I think I have a problem but I'm not sure”£20,0001–2 weeks4
Standard — The Full Assurance Report“I know I have a problem: tell me the root causes and how to fix it.” Programmes spending up to £15m a year£50,0003–4 weeks8–13
XL — Full Assurance at ScaleProgrammes spending more than £15m a year, or multi-country and multi-integrator£100,0006–8 weeks16–26
Portfolio — The Portfolio ScreenFour or more programmes, ranked on comparable evidence20% off any tier, from £16,000 per programmeScales with the number of programmesPer tier

Fixed price on a one-page scope. We start within 5 working days of your call. Full detail and a side-by-side comparison are on Our Offerings. For private equity, a standing portfolio retainer is described on the Private Equity page.

Examples

What it looks like in practice

Three real engagements, client names withheld under mutual NDA. All five are on Use Cases.

SituationEngagementWhat changed
A global integrated business planning platform, three years late and $35m over budget, customised into seven divergent builds with the integrator on time-and-materialsXL, then monthly re-assessmentsThe programme went live across all seven operating businesses
A regulatory compliance programme: $25m over three years, with no documented requirements, no traceability and no audit trailStandard, four weeks, all 13 dimensions scoredPaused, re-scoped to a minimum viable product, and restarted with new delivery partners
Five priority programmes all reporting green until last-minute escalations, ahead of a potential salePortfolio screen at Lite depthGovernance, reporting and KPIs changed before the transaction
A client's account
“Before the review, that programme was reporting green at board level.”
Renato Callisto, VP Portfolio, Budgeting & Governance
FAQ

Questions people ask

What is independent programme assurance?
+

An evidence-based assessment of whether a technology or transformation programme is on track to deliver its intended outcomes, carried out by a party with no stake in its delivery.

Is programme assurance the same as delivery assurance?
+

Delivery assurance is the wider discipline. Independent programme assurance applies it to a specific programme or portfolio, from outside the delivery structure.

How much does it cost?
+

At Performance Radar, £20,000 to £100,000 per programme at a fixed price, with 20% off any tier across four or more programmes. A comparable review from a large consultancy typically costs £200,000 to £400,000.

How long does it take?
+

One to two weeks for Lite, three to four for Standard, and six to eight for XL.

Does our systems integrator need to know?
+

Yes. The integrator is told it is an independent review and is interviewed like any other stakeholder.

Do you take on delivery work afterwards?
+

No. There is no implementation, tool or follow-on engagement to sell, which is what keeps the findings independent.

Do you work outside the UK?
+

Yes. We are based in London and work remotely, anywhere English is the business language.

Fifteen minutes tells you whether it's worth doing.

No obligation, no sales pitch — just a conversation about whether it's the right moment to bring in an independent view.